FAQ


Frequently Asked Questions

Yes, our solution is certified non-toxic and safe for children, pets and your loved ones.

Our technicians are on the field seven days a week, including most holidays. Our working hours are 8:00 am to 6:00 pm.

As stated on the home page, we are a local company servicing the greater Los Angeles area. Additionally, we service many customers outside of the greater Los Angeles area, such as cities in the San Fernando Valley.

Please see each product page for a more detailed description.
  • Carpet and Rug Cleaning
    • Hot Water Extraction (Steam Cleaning)
    • Rotary Brush
  • Upholstery Cleaning
    • Hot Water Extraction
  • Air Duct Cleaning
    • Rotary Brush Agitation and Vacuum through each duct, the return, and the air handler.
  • Mattress Cleaning
    • UV Light and High Suction Vacuum
    • Optional Hot Water Extraction for Stains
  • Tile & Grout
    • High PSI Hard Surface Cleaning
    • Hand Scrubbing on Grout
  • Hardwood Floor
    • High Suction Vacuum and Rotary Brush Scrubbing
    • Hand Scrubbing on Edges

We cannot guarantee that we will remove all spots and/or stains. We can, however, guarantee that we will do our absolute best to treat and try to remove spots and/or stubborn stains. There are elements that can permanently discolor carpet fibers. Carpet age and type of fiber also play a role in the cleaning outcome. Our highly skilled technicians are well trained and will try to determine the probabilities of permanent spots and/or stubborn stains removal prior to cleaning.

Yes. We actually encourage customers to take advantage of our state-of-the-art rug cleaning facility. Our professional rug cleaning process, by our highly skilled technicians, is the utmost quality rug cleaning process you will find. Although there are simple steps you can take at home to keep your rugs free of dust, nothing beats a professional rug cleaning at our state-of-the-art rug cleaning facility. We are fully equipped to clean any type of rug, such as Oriental, Persian, cowhide, silk, wool, cotton and polyester, just to name a few. Rugs are picked up, cleaned, wrapped in plastic, and returned within 3-5 days, odor-free and smelling fresh.

Yes. We are certified with Institute of Inspection Cleaning and Restoration Certification, more commonly known as the IICRC, which is a key affiliate in the inspection, cleaning, and restoration industries. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. Through IICRC, we are trained-certified and a certified firm.

Yes. Our state-of-the-art rug cleaning facility is located at 3740 Overland Ave. Suite C, Los Angeles, CA 90034.